Tech Advise:1
Click On Start Menu >> Click On control panel admin tools >> services
Or run services.msc in RUN command line
Look for service named Print Spooler and make sure it's started.
Tech Advise:2
Please do the following steps
Step:1
Start the computer in safe mode
Start the computer in safe mode in order to remove spool files.
Please do the follow these steps:
Restart your computer and press the F8 key repeatedly while the computer is starting.
On a computer that is configured to run multiple operating systems press the F8 key when the Boot menu appears.
Select Safe Mode when the Windows Advanced Options menu appears and then press ENTER.
If the Boot menu appears again and you are prompted to select an operating system use the arrow keys to select the operating system and then press ENTER.
Step:2
Delete the spool printer and driver files
In safe mode delete the spool printer and driver files.
To do this start Microsoft Windows Explorer and then delete all the files and the folders in the following two folders where C: is the drive where Windows XP is installed
C:\Windows\System32\Spool\Printers
C:\Windows\System32\Spool\Drivers\w32x86
Step:3
Edit the registry
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall the operating system.
Microsoft cannot guarantee that these problems can be solved.
Modify the registry at your own risk.
First remove the Windows NT subkeys
Remove the potentially problematic registry entries for Windows NT x86 service subkeys.
These may have been installed by third-party printer setup programs and may be interfering with the print spool service.
Follow these steps to keep the drivers print spools and registry entries that were included with Windows and to remove all other drivers print spools
And registry entries that may be causing issues.
Start Registry Editor.
To do this
Click Start>>click Run
Type regedit in the Open box and then click OK.
Locate and expand the following registry key to view the list of subkeys subfolders
HKEY_LOCAL_MACHINE>>>SYSTEM>>>CurrentControlSet>>>Control>>>Print>>>Environments>>>Windows NT x86
In the subkey list, there should only be the following subkeys:
Drivers
Print Processors
If there are any subkeys other than the subkeys that are listed in step 2
Follow these steps:
On the File menu >> click Export.
In the File Name box
Type the name that you want to use for this key such as WindowsNTx86regkey and then click Save.
You can use this backup of the HKEY_LOCAL_MACHINE>>>SYSTEM>>>CurrentControlSet>>>Control>>>Print>>>Environments>>>Windows NT x86 registry key to restore the key if you experience any issues after you complete this procedure.
Delete all the subkeys other than the subkeys that are listed in step 2.
To do this right-click each subkey that is not displayed on the list and then click Delete.
Click Yes when you are prompted to confirm the deletion.
Second remove registry entries for the default print monitors
Remove the potentially problematic print monitor subkeys that may be interfering with the printer that you want to use.
These may have been installed by third-party printer setup programs.
Follow these steps to keep the print monitors and registry entries that were included with Windows and to remove all other print monitors and registry entries that may be causing issues.
Start Registry Editor if it is not already open.
Please do this
click on Start Menu >> click Run
Type regedit in the Open box and then click OK.
Locate and then expand the following registry key to view the list of subkeys
HKEY_LOCAL_MACHINE>>>SYSTEM>>>CurrentControlSet>>>Control>>>Print>>>Monitors
In the list of subkeys there should only be the following subkeys for the default print monitors
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
If there are any subkeys other than the subkeys that are listed in step 2 follow these steps:
On the File menu click Export.
In the File Name box type the name that you want to use for this key such as Monitorsx86regkey and then click Save.
You can use this backup of the HKEY_LOCAL_MACHINE>>>SYSTEM>>>CurrentControlSet>>>Control>>>Print>>>Monitors registry key to restore the key if you experience any issues after you complete this procedure.
Delete all the subkeys other than the subkeys that are listed in step 2.
To do this right-click each subkey that is not displayed on the list and then click Delete.
Click Yes when you are prompted to confirm the deletion.
Exit Registry Editor.
If a printer is attached to the computer disconnect the printer cable from the computer and then restart the computer.
Step:4
Install the printer and print a test page
Reconnect the printer cable to the computer
Install the printer according to the manufacturer’s instructions and then try to print a test page.
Source:- techmowgli.com
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