Monday, September 27, 2010

USB Printers Troubleshooting Tips and Tricks

1. Ensure that the virtual machine is powered on.
2. From Fusion's menu bar, click Virtual Machine > Settings.
3. Click USB Devices and ensure that the problematic printer is selected in the Connect USB devices field.
4. Click Show All and click Printers.
5. Deselect Enabled.
6. Close the settings pane.
7. Shut down the virtual machine by going to Virtual Machine > Shut Down or Virtual Machine > Shut Down Guest .
8. Click Start, right-click on My Computer and select Manage.
9. In the window that appears, click Devices Manager and expand the Universal Serial Bus controllers menu.
10. Check for your printer or unknown devices in the Device Manager list.

1. If you do not see your printer or any other unknown devices, manually reinstall VMware Tools. (For more information, see Uninstalling and manually installing VMware Tools in VMware Fusion (1014522) .)
2. When VMware Tools is reinstalled and the virtual machine has restarted, repeat steps 2 - 3.
3. If your printer is in the device list, click Start > Control Panel.
4. If the Printer is in the list but has an offline status:

1. Right-click on the printer and deselect Use Offline.
2. Try to print.
3. If your printer still does not work, reinstall your printer software and repeat step 9b. You may download the printer software from the manufacturer's website. If you need assistance installing your software, see Working with printers, disks, and other devices.

5. If an unknown device is in the device list, reinstall your printer drivers and software. You may download the printer software from the manufacturer's website, If you need assistance installing your software using an install disk.

11. If the issue persists, manually uninstall and reinstall VMware Fusion.



Source:-kb.vmware.com

0 comments:

Post a Comment

Share

Twitter Delicious Facebook Digg Stumbleupon Favorites More